Data retention
Last updated: 11 November 2026
How long Dealplier keeps each type of record. Operational records are deleted automatically by a daily job; your workspace data stays until your company deletes it.
Retention periods
| Data | How long we keep it |
|---|---|
| Your workspace data (opportunities, customers, contacts, quotations, documents, tasks, activities, RFQ inbox) | For as long as your workspace exists |
| Audit log of changes | For as long as your workspace exists |
| Daily encrypted backups | 30 days, then deleted automatically |
| Email delivery records | 90 days |
| Ended sign-in sessions and used or expired links | 30 days |
| Completed background-job records | 30 days |
| Deleted records (Recently deleted) | 30 days, then removed permanently |
| Synchronized Outlook messages (subject, sender, recipients, short preview) | Until the user disconnects the mailbox; emails linked to an opportunity, and attachments added to it, stay with the opportunity |
| Microsoft sign-in tokens for a connected mailbox | Encrypted; deleted when the mailbox is disconnected or access is withdrawn |
| Demo requests from the website | 24 months, then deleted automatically |
| Website assistant conversations | Not stored; daily message counts kept 30 days |
| Error reports (monitoring) | Up to 90 days, according to our monitoring provider's retention |
| After a workspace is deleted | Removed from live systems within 30 days; remaining copies expire with the backups (30 days) |
Deleting a workspace
A workspace admin can ask us at info@evexa.tech to delete the workspace. We first offer an export of your data. After deletion, data is removed from live systems within 30 days, and remaining copies expire with the encrypted backups after 30 days.
Individual records
Records your users delete (opportunities, customers, contacts, projects, quotations and tasks) are kept in Recently deleted for 30 days so they can be restored, then removed permanently from live systems; remaining copies expire from backups within a further 30 days. Audit entries, including a record of each deletion, are kept so the history of your workspace stays reliable.
Legal holds
If the law requires us to keep specific information for longer, we keep only that information, only for as long as required.